Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • The Help section integrated into your Control Panel offers a collection of help articles and regularly asked questions. Aimed towards solving any common issue that you might possibly face, they are written by our support team of practiced techs.

  • Top quality support service

  • How–To Videos

  • For those who wish to discover how to settle a typically experienced issue by watching a tutorial video, we’ve added a selection of video tutorials to our Control Panel. All the instructional videos are short and easy to understand. They offer you visual demonstrations of various web site management tasks.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 tech support service with a 1–hour response guarantee. A team of accomplished tech support engineers will be online for you to answer all the enquiries that you might have. During non–peak hours, an answer will be given in even less than 20 minutes.