Support and Help Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Resolution Warranty

  • Each ticket that you send to our customer help Dept will be attended to in approximately 60 mins. All general problems will be resolved asap. Nevertheless, if the help question you have posted needs some help from a certified administrator, we’ll address the ticket to him and will notify you about the postponement.

  • Top quality support service

  • Expert Technical Assist Service

  • Our tech assistance crew will be on duty for you day–and–night to to reply to all support demand tickets that you send to us. We offer client help and support for all the apps that are pre–installed on your machine. These include our in–house made Control Panel, the preferred Operating System along with the server administration panel (based on the VPS type).

  • Intuitive help center

  • An Intuitive Help Section

  • Each part of the Control Panel that is included totally free with your VPS gives an included collection of articles. There’s an array of comprehensive how to articles and a variety of step by step video tutorials that display all the common site supervision responsibilities. You can gain access to them by pressing the Help or Video control keys in the right corner of each Control Panel section.