Installation and Troubleshooting
What does the Installation & Troubleshooting package contain? Which services exactly could VPS and dedicated server users use?
When you get your own server, you'll have more freedom on what you are able to install and run when compared to a shared web hosting account. With a shared service, you've got access only to your own account, hence you're not able to install server-side software. Even though this is not an issue for the majority of script-driven applications, there are a few which have certain requirements and need particular software to be present on the server either for some additional functions or for them to work at all. In case you have experience, you'll not have any troubles to run the machine, but if you don't, you may simply not have the capabilities to manage everything and use the script apps that you want. If this is the case, you could use our Installation & Troubleshooting upgrade, so our system administrators can setup everything for you and aid you with any problems that you could come across.
Installation and Troubleshooting in VPS Hosting
The upgrade includes 60 minutes of custom work on your hosting server, so in the event that you obtain any of our virtual private servers
plans, you'll be able to take advantage of this service and have our administrators perform different tasks which you can not perform yourself or you simply have no time. They are able to install and set up any piece of third-party software for you if the installation is difficult or they can troubleshoot any program that doesn't perform properly for some reason. You'll be able to add the upgrade to your plan as often as you wish depending on the time needed for a particular task and its complexity. Any remaining time shall remain available in your account for the future and you shall be able to see how many minutes are left within your billing CP. Our Managed Services upgrade includes 30 minutes of custom work on your hosting server too, but just in case you need more than that, you can always add the Installation & Troubleshooting upgrade with several mouse clicks from the billing area.
Installation and Troubleshooting in Dedicated Web Hosting
When you require our upgrade for any reason, you'll be able to add it to your dedicated server
with a couple of clicks through the billing CP or if you need some custom work on the hosting server as soon as it's set up, you can acquire the upgrade during the signup process and tell us exactly what you need to be done, so everything will be ready once your web server is working. 60 minutes of custom work are added to your account each and every time you acquire the upgrade, so you can take advantage of this service as many times as you need. If some task needs less time to be carried out, you will not lose the remaining minutes and they will be available for future tasks. Our upgrade will permit you to focus on building and promoting your Internet sites without spending time on maintaining the dedicated web server or the software set up on it. You'll be able to employ it if you also use our Managed Services upgrade, but the 30 minutes it includes aren't sufficient to carry out all of tasks that you need.