1 hour ticket response
Prompt support is our prime responsibility and this is the reason why we’ve got a team of well–trained customer support engineers who are eager to offer a prompt reply to any question that you could possibly have. Just send your customer support ticket from your Control Panel and we will respond within 1 hour at the latest. Actually, we strive hard and aim for a twenty–minute ticket response time.
A Premium Customer Service
We have a team of web hosting support techs who are eager to respond to all your requests anytime you require help. Almost all our techs have lots of years of experience in the Linux cloud web hosting market, so you can always count on swift and adequate answers to your inquiries.
An Easy–to–Browse Help Center Section
To help you get a quick suggestion on how to use a given service, we have included a really user–friendly Help section in our Control Panel. You can browse through a huge selection of web hosting account administration articles and website administration articles, browse the F.A.Q. library or watch our how–to video tutorials.